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Mobile County Treasury Emergency Rental and Utility Assistance (TERA)



Please apply online. The Rental Assistance Portal takes you step-by-step through the application so that assistance may be provided to all eligible renters in the fastest way possible. If you need assistance with completing an application, call 855-209-4970.  

Our Call Center is open:

8:00 a.m. to 4:00 p.m. CST – Monday – Friday

8:00 a.m. to 12:00 Noon  CST – Saturday

Renters: Are you facing financial hardship from a COVID-19 related job or income loss? Are you behind on rent or utilities and risking eviction?

Landlords: Are your tenants behind on their rent?

The Mobile County Commission (County) may be able to help. The County has been awarded $12,376,572 in U.S. Treasury funding for Emergency Rental Assistance (TERA1) through the Consolidated Appropriations Act, 2021 (CAA) and $9,793,002 for additional Emergency Rental Assistance (TERA2) from the American Rescue Plan Act of 2021 (ARPA) to provide income-qualified, COVID-impacted households with resources for rental, utility, and other eligible assistance. TERA1 is currently ongoing. TERA 2 funds will be available soon along with related eligibility requirements.

The County continues to accept online applications and has a centralized call center. Renters, as well as landlords on behalf of renters, may apply for assistance; however, the renter will need to provide eligibility documents and must sign the application.  Eligibility requirements must be met and not all households will qualify.

Eligible Rent and Utility Costs

  • Past due rent starting from March 13, 2020 to present
  • Current and future rent
  • Past due and current utility and energy expenses to include electricity, gas, water and sewer, trash removal, and energy costs such as LP gas

Assistance may be provided for up to 15 months under TERA1 (or 18 months with TERA2). Future rent assistance will be for no more than 3 months at a time. Applicants must reapply every 3 months and will be assisted only if eligibility requirements are met and funds are available.

Renter Eligibility Requirements

  • Must reside and be obligated to pay rent on a residential dwelling unit within Mobile County, Alabama. This includes all the municipalities within the County and the unincorporated areas of Mobile County. 
  • One or more individuals in the household, due to COVID-19 (i.e., March 13, 2020 and forward):
    • Qualify for unemployment, or
    • Have experienced a reduction in household income, or
    • Incurred significant costs, or
    • Experienced other financial hardship
  • Household can demonstrate a risk of experiencing homelessness or housing instability by providing an eviction notice or past-due utility / rent notice.  Other evidence of risk includes being overly rent-burdened (having housing costs equal to or in excess of 50% of income) or having other evidence (in the opinion of the County) that demonstrates risk.
  • Applicant has a household income at or below HUD 80% AMI.

Income Criteria

Based on the number of members in your household (including yourself), your household income for 202, or your estimated income for 2021, must be at or below the level shown in the chart.

80% Income Threshold Requirements
Number of Persons in Household 1 2 3 4 5 6 7 8
Annual Household
$32,700 $37,400 $42,050 $46,700 $50,450 $54,200 $57,950 $61,650

Please note that both the tenant and the landlord, if the landlord applies on behalf of the tenant, will need to create an account on the website, complete and submit an application. When you register at and create your account, an email will be sent providing you with the link to the application.

What To Expect:

Renter Application

  • Households applying directly can anticipate the following:
    • You will be prompted for copies of various documentation.
    • The system will require information from your landlord:
      • Let your landlord know you are applying for assistance and that they will need to sign off on the application; or
      • You can ask your landlord to apply on your behalf using the LANDLORD application, noting that you will still have to provide additional information to support income and COVID-related financial hardship.

Landlord Application

  • For landlords applying for rent on behalf of tenants:
    • The tenant will need to complete and submit a TENANT application and provide additional information to support income and COVID-related financial hardship.


  • All payments will be made directly to the landlord and/or utility provider, or where efforts to secure cooperation by such have been exhausted, directly to the household.
  • All payments must be used to satisfy the tenant’s rental/utility obligations or other expenses related to housing (as may be allowed by Treasury).
  • The landlord SHALL NOT evict the tenant for nonpayment of rent during the period covered by any TERA payment (including months covered by any future rent payments).
  • The landlord is encouraged (but not required) to consider providing an additional period of time (e.g., 30 to 90 days) for non-eviction over and above the period covered by any TERA payment.”


           Applications received during the first 75 days (i.e., up until May 14, 2021) prioritized very low-income households (less than 50% AMI) and/or households in which one or more members were unemployed and had been unemployed for the previous 90 days.

Beginning May 15, 2021, subject to availability of undoing, application review has shifted to the order of submission with priority given to those cases which include rent and/or rent and utility payments, rather than utility payments only. 

U.S. Department of Treasury 

          The Mobile County TERA Program has been designed based on requirements as set forth at U.S. Treasury Overview & Requirements.