Hurricane Sally FAQs

Storm Debris Frequently Asked Questions 

Mobile County is proactively working on removing the Vegetative and the Construction and the Demolition (C&D) debris from the public areas of unincorporated Mobile County and the Town of Dauphin Island.  We appreciate your patience during this process. The following list of questions and answers will help guide residents through the storm debris clean-up. 

Q:    What hours will the debris contractor be working during hurricane clean-up?
A:    The Debris hauler will be working from 7 a.m to 7 p.m, 7 days a week.

Q:    What areas will the debris removal cover? 
A:     The public areas of unincorporated Mobile County and the Town of Dauphin Island.

Q:    Who will be doing the removal?
 A:    Mobile County’s contracted debris removal service, DRC Emergency Services, LLC.

Q:    I live within the city limits, will the county remove the vegetative debris from my area?
A:    No, you will need to contact your city for their debris removal instructions.

Q:    Will they pick up any type of hurricane debris.
A:    No, only the following types:
Vegetative debris (e.g. whole trees, branches, tree stumps, logs, leafy material), and Construction and Demolition (C&D) debris such as damaged components of buildings and structures (e.g. lumber, drywall, roof material, flooring, siding, glass, flooring, furnishings)

Q:    What are the guidelines for preparing debris for pick up and removal?
A.     Vegetative and C&D debris should be placed curbside, not in the roadways or sidewalks.

Do not place debris under trees or near mailboxes that may impede equipment used to remove debris.

Vegetative and C&D debris must be placed in separate piles. 

Debris will not be picked up if it is commingled with garbage, household garbage, hazardous waste materials or metals, white goods such as refrigerators/hot water heaters/ dishwasher,etc..

Do not use plastic bags for vegetative debris as it makes it impossible to recycle or mulch. Do not put garbage in the vegetative debris piles.

Do not put vegetative debris on storm drains or in ditches or near fire hydrants, water meters, or any other utility features in the right of way.

Q:    Is there a site for residents to drop off hurricane debris themselves?
A:    No

Q:    Who is taking care of the trees down on residential developed property?
A:    It is the responsibility of the property owner to place all vegetative and C&D debris at the curb to be picked up by the debris removal contractor.

Q:    Who is taking care of the trees down on residential vacant property/vacant lots?
A:    The property owner is responsible for coordinating the placement of the vegetative debris at the curb to be picked up by the debris removal contractor.

Q:    Who is taking care of trees down on commercial property?
A:    It is the responsibility of the property owner/site manager to dispose of debris.
FEMA will not reimburse the County for this removal.

Q:     I need assistance in clearing my private property. Who should I contact for help?
A:    Residents and business owners who sustained losses in the designated areas can begin applying for assistance by registering online at DisasterAssistance or by calling 1-800-621-FEMA (3362) or 1-800-462-7585 (TTY) for the hearing and speech impaired. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice.