Frequently Asked Questions
- Q. How do I see what animals you have available for adoption?
You can come by our shelter at 7665 Howells Ferry Road or visit www.petharbor.com or our website at www.mobilecountyal.gov/animals
- Q. What do I need to bring when I come to adopt an animal?
You will need to bring a valid drivers license, your lease agreement stating you are allowed to have pets if you rent and current proof of rabies on all the dogs or cats you currently own.
- Q. Does the animal I adopt have to be spayed or neutered?
Yes. All animals adopted from our shelter must be spayed or neutered before they are placed into their new home.
- Q. Can I take the animal to my own vet to have them spayed or neutered?
No. We have contracted with local vets for the procedure to ensure compliance with Alabama State Law.
- Q. Can I bring the animal back if it isn't a right fit for my home?
Yes. You may return the animal at no charge within 30 days of adoption, however we are unable to issue you a credit or refund. Any returns made after 30 days will require a drop-off fee.
- Q. Is there a discount for adopting more than one pet?
No. The adoption fees are used to pay for the surgical procedures to spay and neuter the animals, therefore we are unable to reduce fees for multiple adoptions.
- Q. Can you hold an animal for me until I can make it in to see it?
No. Because we have a high number of animals that need a home, we are unable to hold the animals. We work on a first-come first-serve basis.
- Q. What should I do if I find a lost or stray animal?
Contact Mobile County Animal Control at 574-3647 to schedule a pickup or to obtain the number to your local animal control agency.
- Q. Can I come there to look for my lost pet?
Yes. You can come anytime during our normal business hours to see if your pet has been brought in.
- Q. What number do I call if I need an Animal Control Officer to respond?
Please call the Animal Control Non-Emergency number at 574-3647. A dispatcher will assist you with your problem and notify an Animal Control Officer, who will respond to your home or incident location.
- Q. What hours do the Animal Control Officers work?
Animal Control Officers are on duty Monday through Friday, from 8:00am to 4:30pm. The office is open 10:00am to 4:30pm, Monday through Friday.
- Q. What if I have an animal problem after business hours or on the weekend?
You will need to call the Sheriff Department Non-Emergency number at 574-8633 or 574-8634. At that time, the dispatcher will send a deputy to respond, then it will be determined if an Animal Control Officer is needed. If so, the dispatcher will notify the officer.
- Q. What do I do if my pet becomes lost?
If your pet is missing, please contact all your local animal shelters. It is best if you present positive identification of your pet. You can visit the Mobile County Animal Shelter at 7665 Howells Ferry Road to see if your pet was brought into the shelter by Animal Control. If so, you will have seven (7) days to reclaim your animal before it becomes the property of Mobile County Animal Control.
- Q. If my animal is impounded, what are the fees for me to reclaim?
The fees can vary from $50 to $200 per animal to reclaim, depending on the number of previous offenses. Please make sure to bring your current proof of rabies certificate with you when you come to reclaim your animal.
- Q. Does my pet have to be on a leash?
Yes. Any time your pet is off your personal property, it must be on a physical restraining device such as a leash. Electronic/shock collars are not appropriate physical restraints. If your property is not fenced in to prevent escape, your pet must be on a leash.
- Q. Am I required to register my pet with the County?
No. However, rabies tags must be current, obtained from a licensed veterinarian and displayed on your pet at all times.
What is No-Kill?
The most widely accepted definition of a 'No-Kill' shelter means that all adoptable, healthy animals will not be euthanized regardless of space or time factors. The term "adoptable" and "healthy" means and includes all dogs and cats eight weeks of age or older that, at or subsequent to the time the animal is taken into possession, have shown no sign of a behavioral or temperamental characteristic that could pose a health or safety risk or otherwise make the animal unsuitable for placement as a pet, and have shown no sign of disease, injury, or congenital or hereditary condition that adversely affects the health of the animal or that is likely to adversely affect the animal's health in the future.
The Mobile County Animal Shelter accepts stray animals brought into our facility from the unincorporated areas of Mobile County, but with limited space and finite resources, unfortunately, some animals are euthanized. We strive to find good homes for the adoptable animals that we have housed at the shelter, but with the ever-growing number of animals being dropped off on a daily basis we find this to be an increasingly challenging effort.